OUR AGENTS

AGENTS 2017-08-02T19:29:21+00:00

Meet Our Agents

We value our agents for their experience in the industry and their commitment to customer service. Our agents have been a big part of our success and the reason why we have been The Travel Agency of Choice in San Antonio for over 30 years. Reach out to our team today and we will get you to the destination of your dreams.

Frank Sutter
Frank SutterPresident
Frank, with his wife Nancie, started Universal Travel in 1984 after a successful career in the USAF. Frank is an active owner working all aspects of the business. Having circumnavigated the globe visiting and working in over 100 countries, he brings a “having been there” perspective to the business. He has also been on over 40 cruises during his career and is ready to recommend the best cruise line for each traveler. His particular expertise is working complex air itineraries. To find the lowest possible air fare is, for him, a pleasure.
Diane Johnson
Diane JohnsonTravel Agent
Diane has been with Universal Travel for over 30 years. Originally from England, she speaks with that charming accent and calls everybody “luv”. Her longevity speaks volumes to the breadth of her experience. She is a master at booking and managing group cruises for groups from all over the country. If you would like to work with a talented and charming person, call Diane.
Lorilee Smith
Lorilee SmithTravel Agent
Lorilee has been in the travel industry since 1982 and joined Universal Travel Services in March 2015. She moved here from Singapore and has traveled extensively during her 13 years in South East Asia. Before moving to South East Asia she lived in Europe for 7 years where she worked in both the corporate as well as leisure travel industries. Her knowledge of the areas as well as others make her an ideal agent to help plan your next holiday.
David Burleigh
David BurleighTravel Agent
David has been in the travel industry since 1997. Being raised in a military (USAF) family, he has traveled countries in Europe, Mexico, Canada and 6 countries in Asia. His past adventures has given him a unique expertise in many different areas of the travel industry as he is extremely passionate about cruising and european travel. David has become our go-to-guy for group air travel, whether it be churches, family, school or any group size traveling together.